Terms of Service
Last Updated April 30th, 2024
Terms and Conditions
1. Introduction
Welcome to Oneway (the 'Website' and ‘Mobile application’), a product of VIVVAA SOLUTIONS RN:3565912. These terms and conditions govern your use of our autonomous shopping system, where retailers and customers can utilise our simplified self-checkout system. By accessing or using the Website or the mobile application, you agree to comply with these terms and conditions. If you do not agree with any part of these terms and conditions, you must refrain from using the Website or the mobile application.
2. User Accounts
To utilise the services provided by Oneway, users can create an account or use the application anonymously. To create an account, they must provide the accurate required information. Users using the application anonymously must provide accurate information at the point of checkout. Users are responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted under their account. Oneway reserves the right to suspend or terminate accounts at its discretion.
3. Transactions
Oneway facilitates autonomous self-checkout transactions and expects users to engage in transactions in good faith, adhering to all relevant laws and regulations. However, Oneway does not assume responsibility for the actions of its users or guarantee the accuracy or quality of any transaction.
4. Fees
While general usage incurs no transaction fees on the Oneway platform, checkouts may be subject to fees, including transaction and service fees. Vendors may also be charged onboarding fees to get their shops listed on the Oneway platform, The specific fees are outlined in the Oneway Vendor handbook.
5. Deposits and Withdrawals
Please note that Oneway is not a bank nor a financial institution, although it supports deposits to its virtual wallet, which can only be used for purchases of items on the Oneway platform.
6. Prohibited Activities
Users are strictly prohibited from engaging in illegal or unauthorised activities on the Website, including but not limited to fraud and theft. Users must adhere to all applicable laws and regulations.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and images, is the intellectual property of Oneway or its licensors and is protected by copyright and other intellectual property laws. Users may not use, reproduce, or distribute any content from the Website without prior written consent from Oneway..
8. Disclaimer of Warranties
The Website and all its content, materials, and services are provided on a and as available basis. Oneway makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the information, content, materials, or services provided.
9. Limitation of Liability
In no event shall Oneway be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or any content, materials, or services provided.
10. Indemnification
Users agree to indemnify and hold Oneway and its affiliates, officers, agents, and employees harmless from any claims, damages, or expenses, including reasonable attorneys' fees, arising out of or in connection with their use of the Website or any violation of these terms and conditions.
11. Changes to Terms and Conditions
Oneway reserves the right to update or modify these terms and conditions at any time without prior notice. Users are responsible for regularly reviewing these terms and conditions
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the country where Oneway is registered and operates.
13. Dispute Resolution
Any disputes arising from or relating to these terms and conditions shall be resolved through arbitration in accordance with the rules of the arbitration body designated by Oneway. The arbitration shall take place in the jurisdiction where Oneway is registered and operates. The arbitrator's decision shall be final and binding, with each party bearing its own costs and expenses, including attorneys' fees.
